01
Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of the Bay Services mobile application ("App") provided by Bay Services Ltd ("Bay Services", "we", "our", or "us").
By registering for, downloading, accessing, or using the App, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the App.
02
Eligibility
The App is available only to residents, owners, tenants, and other authorized users approved by Bay Services Ltd.
Users must be at least 18 years old. Users under 18 years of age must have the consent and supervision of a parent or legal guardian.
03
Account Registration
You must provide accurate, complete, and up-to-date information when creating an account. You are responsible for:
Maintaining the confidentiality of your login credentials.
All activities conducted under your account.
Promptly notifying us of unauthorized account access.
04
Services Provided
The App may provide the following services:
Complaint and service request management.
Maintenance request management.
Notices and announcements.
Billing and account information.
Property-related notifications.
Billing information displayed within the App is provided for informational purposes only. The App does not process payments.
05
Acceptable Use
You agree not to:
Use the App for unlawful or unauthorized purposes.
Submit false, misleading, abusive, or offensive content.
Upload malicious software or harmful content.
Attempt unauthorized access to the App or its systems.
Disrupt the operation or security of the App.
Reverse engineer or copy the App except as permitted by law.
06
User Content
You retain ownership of content submitted through the App.
By submitting content, you grant Bay Services Ltd a non-exclusive, royalty-free license to use, store, process, and display such content solely for providing services and operating the App.
07
Intellectual Property
All intellectual property rights relating to the App, including software, design, graphics, text, logos, and trademarks, belong to Bay Services Ltd or its licensors.
Users may not reproduce, distribute, or modify any part of the App without written permission.
08
Service Availability
We strive to provide uninterrupted service but do not guarantee continuous availability.
We may update, modify, suspend, or discontinue any feature of the App at any time without prior notice. Except where immediate suspension is necessary for security, legal compliance, or emergencies.
09
Account Suspension and Termination
We may suspend or terminate access if:
These Terms are violated.
User authorization expires.
Security or operational concerns arise.
Users may request account deletion by contacting us at info@bayservicesltd.com.
10
Third-Party Services
The App may use or link to third-party services. Bay Services Ltd is not responsible for the content, security, or practices of such services.
11
Disclaimer
The App is provided on an "as is" and "as available" basis.
We make no guarantees regarding uninterrupted availability, accuracy, reliability, or error-free operation.
12
Limitation of Liability
To the maximum extent permitted by law, Bay Services Ltd shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the App.
13
Changes to Terms
We may update these Terms periodically. Updated versions will be published within the App and on our website.
Continued use of the App after updates constitutes acceptance of the revised Terms.
14
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the People's Republic of Bangladesh.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.
15
Contact Information
Company
Bay Services Ltd
Address
Bay's Edgewater, NE (N) 12, North Avenue, Gulshan 2, Dhaka 1212, Bangladesh
info@bayservicesltd.com
Phone
+88 01730 020467